Privacy Policy
Last Updated: May 12, 2023
1. Introduction
Sanskar ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (sanskar.com), use our mobile application, or use any of our services (collectively, the "Services").
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information when you use our Services:
- Contact Information: Name, email address, postal address, phone number, and other similar contact information.
- Demographic Information: Date of birth, gender, and other personal details for astrological calculations.
- Account Information: Username, password, and account preferences.
- Payment Information: Credit card details, bank account information, and billing address.
- Transaction Information: Purchase history, order details, and other transaction-related information.
- Correspondence: Communications with us including customer support inquiries and feedback.
2.2 Automatically Collected Information
When you use our Services, we may automatically collect certain information, including:
- Device Information: Device type, operating system, browser type, and other technical information.
- Usage Information: Pages visited, time spent on pages, clicks, and other interaction data.
- Location Information: General location based on IP address.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities.
3. How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing and maintaining our Services
- Processing and fulfilling your orders
- Creating and managing your account
- Providing customer support
- Sending order confirmations and updates
- Providing personalized astrological services
- Improving our Services and user experience
- Marketing and promoting our products and services
- Analyzing usage patterns and trends
- Detecting and preventing fraud and unauthorized access
- Complying with legal obligations
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
4.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
4.2 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4.4 Protection of Rights
We may disclose your information to protect our rights, privacy, safety, or property, as well as that of our customers or others.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
6.1 Account Information
You can review and update your account information by logging into your account. If you wish to delete your account, please contact us at privacy@sanskar.com.
6.2 Marketing Communications
You can opt out of receiving promotional emails by following the unsubscribe instructions in the emails or by contacting us directly. Please note that even if you opt out of promotional emails, you will still receive transactional emails related to your orders.
6.3 Cookies
Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies, but this may affect certain features of our Services.
7. Children's Privacy
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at privacy@sanskar.com.
8. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure that your personal information receives an adequate level of protection in the countries in which we process it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Sanskar - Privacy Team123 Puja Lane, Spirit City
Karnataka, India - 560001
Email: privacy@sanskar.com
Phone: +91 12345 67890